Tegan Kelly knows what it takes to build a career from the ground up—and how to lead with both experience and empathy. From receptionist to Head of Property Management, her rise is defined by grit, deep local knowledge, and an unwavering commitment to doing things properly.

Now leading one of the region’s most dynamic PM teams, Tegan brings structure, support and sharp thinking to every layer of the business. With more than a decade of hands-on experience, she understands the pressures her team faces and the importance of clear processes, evolving tech, and shared accountability.

But what sets Tegan apart is her human approach—clients feel heard, teams feel backed, and results speak for themselves. Her leadership isn’t about ego—it’s about integrity, transparency, and being the steady hand when it matters most.

At PM/ONE, she shares what it takes to lead from the inside out—and why local loyalty and national standards don’t have to be mutually exclusive.