Jacinta Jackson

Mark your calendar : SEPT 13 - 14 - 2026 SYDNEY HILTON

Jacinta Jackson

Inside a High-Performing PM Business – a two part case study

Inside a High-Performing PM Business – a two part case study

SESSION ABSTRACT

Jacinta Jackson joins Patrick McConnachie for a behind-the-scenes case study on what it really takes to run a high-performing PM business. Together, they unpack how leadership, frontline expertise, service standards and team rhythm support landlords, tenants and growth — without burning out the people doing the work.

TAKE OUTS

Behind the scenes in a high-performing PM business
Leadership and frontline PM a united approach
Support growth without burnout

SPEAKER BIO

Jacinta Jackson is a respected property management leader with more than 16 years’ experience in real estate and recognition as Property Management Team Leader of the Year. Practical, people-focused and commercially sharp, Jacinta is known for her calm leadership, strong negotiation skills and commitment to exceptional client service.

At Ray White Ferntree Gully, she leads a team of driven property managers who share her focus on communication, consistency and creating positive outcomes for landlords and tenants..

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Tim Duggan

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In this first-release micro workshop from his new book Clear in Tension, Tim Duggan takes on one of lifes most critical skills: conflict. Tim unpacks this like you have never seen before, demonstrating why conflict is so important, and how you can turn all forms of tension into trust for better conversations supporting stronger relationships, decisions and growth.

Tim Duggan

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Heidi Rosin

The Art and Science of PM Excellence

Heidi Rosin

The Art and Science of PM Excellence

Patrick McConnachie

Inside a High-Performing PM Business – a two part case study

Patrick McConnachie

Inside a High-Performing PM Business – a two part case study