Mark your calendar : SEPT 13 - 14 - 2026 SYDNEY HILTON

Donna Hughes

The BDM Edge: Skill, Service and Grit

Donna Hughes

The BDM Edge: Skill, Service and Grit

SESSION ABSTRACT

Donna Hughes knows what great BDM performance really takes. In this practical, high-energy session, Donna will share how skill, market knowledge, service, tenacity and the strength of the right business can help BDMs build trust, win better clients and drive serious growth.

TAKE OUTS
  • Turn knowledge and confidence into new business momentum

  • Service standards that help BDMs stand out and win trust

  • Why tenacity, follow-up and business backing are critical to growth

SPEAKER BIO

Donna Hughes is the kind of BDM who has earned her reputation the hard way — through skill, service, tenacity and results. As REISA BDM of the Year and Director of Property Management at TAARNBY™, Donna brings more than 20 years of frontline property management and growth experience to the stage. She understands what it takes to build trust quickly, convert opportunity, communicate with confidence and deliver value beyond the listing presentation. Backed by Australia’s #1 Small Business, Donna will share the real lessons behind high-performing BDM work and why great growth is never accidental.

Other speaker

Tim Duggan

Clear in Tension - How to get better at conflict

In this first-release micro workshop from his new book Clear in Tension, Tim Duggan takes on one of lifes most critical skills: conflict. Tim unpacks this like you have never seen before, demonstrating why conflict is so important, and how you can turn all forms of tension into trust for better conversations supporting stronger relationships, decisions and growth.

Tim Duggan

Clear in Tension - How to get better at conflict

In this first-release micro workshop from his new book Clear in Tension, Tim Duggan takes on one of lifes most critical skills: conflict. Tim unpacks this like you have never seen before, demonstrating why conflict is so important, and how you can turn all forms of tension into trust for better conversations supporting stronger relationships, decisions and growth.

Heidi Rosin

The Art and Science of PM Excellence

Heidi Rosin

The Art and Science of PM Excellence

Patrick McConnachie

Inside a High-Performing PM Business – a two part case study

Patrick McConnachie

Inside a High-Performing PM Business – a two part case study